1. Introduction
Welcome to Mawajib. Mawajib is an online marketplace platform that connects customers with local vendors and service providers for events, weddings, catering, decoration, beauty services, photography, hospitality, and related services.
2. Vendor Services
Vendors may create profiles, list services, upload service images, receive inquiries, communicate with customers, and manage orders through the Mawajib vendor platform.
3. Vendor Responsibilities
- Vendors must provide accurate business and service information.
- Vendors are responsible for keeping their service listings updated.
- Vendors must communicate professionally with customers.
- Vendors must not upload false, misleading, harmful, or illegal content.
4. Subscription and Platform Access
Mawajib may offer paid subscription plans for vendor access, vendor tools, promotional listing features, and other platform services. Subscription access may continue while payment remains active and valid.
5. Orders and Customer Inquiries
Mawajib provides tools for customers and vendors to communicate and manage service requests. Final service delivery, timing, availability, and service quality remain the responsibility of the vendor.
6. Payments
Payments are processed securely through authorized third-party payment providers. Mawajib does not store customer or vendor card details on its servers.
7. Account Suspension
Mawajib may suspend or restrict vendor accounts if the vendor violates platform rules, provides misleading information, misuses the platform, or fails to maintain an active subscription where required.
8. Limitation of Liability
Mawajib provides a platform to connect customers and vendors. Mawajib is not responsible for losses caused by inaccurate vendor information, service delays, vendor cancellations, or disputes between customers and vendors.
9. Changes to Terms
Mawajib may update these Terms of Service from time to time. Continued use of the platform means you accept the updated terms.
10. Contact
For questions about these terms, please contact Mawajib through our official website: https://www.mawajib.com