1. Introduction
Mawajib respects your privacy. This Privacy Policy explains how we collect, use, and protect information when customers and vendors use our website, mobile apps, vendor panel, and related services.
2. Information We Collect
- Name, email address, phone number, and account details.
- Vendor business profile information, service listings, images, and descriptions.
- Customer inquiries, chat messages, order/request information, and notifications.
- Technical data such as device information, browser type, and usage activity.
3. How We Use Information
- To create and manage customer and vendor accounts.
- To display vendor services and profiles on Mawajib.
- To process service requests, inquiries, orders, and notifications.
- To improve platform performance, security, and user experience.
- To provide support and communicate important updates.
4. Payments
Payments are processed by secure third-party payment providers. Mawajib does not store full card numbers, CVV codes, or sensitive payment card details on its servers.
5. Sharing of Information
We may share necessary information between customers and vendors to complete service requests. We may also share information with trusted service providers that help us operate the platform, such as hosting, analytics, notifications, and payment providers.
6. Data Security
We use reasonable technical and organizational measures to protect user data. However, no online platform can guarantee complete security.
7. User Control
Users may update their profile information through their account dashboard. Vendors are responsible for keeping their business and service information accurate.
8. Contact
For privacy-related questions, please contact Mawajib through our official website: https://www.mawajib.com