Introduction
Welcome to Mawajib.
We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application or website to browse, book services, or explore products. Currently, our application and services are limited to users and vendors within the United Arab Emirates (UAE). In the future, we plan to expand our services to a global audience, and this Privacy Policy will be updated accordingly.
Information We Collect
When you use our application, we may collect the following information:
- Account Details: Name, email address, and password (if account is created).
- User-Generated Content: Listings, descriptions, images, and messages exchanged with other users.
- Device Information: IP address, browser type, and usage data to improve the app experience.
- Location Information (Optional): Only if you enable location-based services for nearby vendors.
We do not collect or store any payment information at this stage.
How We Use Your Information
We may use the information we collect for the following purposes:
- To create and manage your user account.
- To connect customers with service providers and product vendors.
- To improve and personalize our app’s functionality.
- To communicate with you regarding updates, support, and notifications.
- To monitor and prevent fraudulent or illegal activity.
Payments and Transactions
Currently, all payments occur externally between customers and vendors.
We do not process, collect, or store any payment or financial information within our platform.
In the future, if we integrate a secure payment gateway, this Privacy Policy will be updated to include how we handle financial data.
Sharing of Information
We may share your information only in the following cases:
- With vendors or service providers to complete your bookings
- With third-party tools or analytics providers to improve our services
- If required by law, regulation, or legal request
We do not sell or rent your personal data to third parties.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your
information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access, update, or delete your personal information
- Request a copy of your stored data
- Withdraw your consent at any time
To exercise your rights, contact us at info@mawajib.com.
Children’s Privacy
Our services are not directed to individuals under the age of 13. If we learn that we havecollected personal data from a child, we will take steps to delete such data promptly.
International Use
Currently, our application operates only within the United Arab Emirates (UAE). If you are accessing our services from outside the UAE, please note that they may not be available in your region at this time. We plan to expand our services internationally in the future, and this Privacy Policy will be updated when that occurs.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new version on our website and updating the “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@mawajib.com
Website: https://mawajib.com